These terms set out the basis on which GC Trade 68 Ltd sells goods through its website and by other means. Please read them carefully before you order. By placing an order you agree to be bound by them. Nothing in these terms affects the statutory rights of consumers.
1. About us and how to contact us
1.1 We are GC Trade 68 Ltd, registered in England and Wales under company number 16523391. Our registered office is 128 City Road, London, EC1V 2NX, and our trading address is Unit 3 Meadow Business Park, Piperell Way, Haverhill, Suffolk, CB9 8QX.
1.2 You can reach us by email at sales@gctrade68.com or by telephone on +44 7359 827569.
1.3 If we need to contact you, we will use the details you gave with your order.
2. Definitions
2.1 In these terms: a Consumer is an individual acting wholly or mainly outside their trade, business, craft or profession; a Business Customer is any other customer, including companies, partnerships and sole traders buying for business purposes; Goods are the products we sell; Bespoke Goods are Goods personalised, customised, embroidered or printed to your specification; and the Contract is the agreement between us for the sale of Goods.
3. Who these terms apply to
3.1 These terms apply to both Consumers and Business Customers. Where a term applies to only one, that is stated.
3.2 If you are a Business Customer, you confirm you have authority to bind the business for whom you order.
4. How the contract is formed
4.1 Our website and catalogues are an invitation to treat, not an offer. Your order is an offer to buy.
4.2 A Contract is formed only when we send an order confirmation or dispatch the Goods, whichever is earlier. If we cannot accept your order, we will tell you and will not charge you.
4.3 We may decline any order — for example, where the Goods are unavailable, where there is an error in the price or description, or where we cannot authorise payment.
4.4 Each order we accept forms a separate Contract.
5. The Goods
5.1 We take care to describe and picture our Goods accurately. Images are illustrative, packaging may vary, and colours may differ slightly depending on your display.
5.2 Sizing and measurements are a guide. Where fit matters, we recommend ordering a sample before a larger order.
5.3 Availability is not guaranteed. If a product becomes unavailable after you order, we will contact you and offer an alternative or a refund.
6. Bespoke, personalised and customised Goods
6.1 For Bespoke Goods, you are responsible for the accuracy of the artwork, logos, text, spelling, sizing and positioning you supply or approve.
6.2 We will provide a proof or specification for approval where practicable. Once you have approved it, we will produce the Goods to that approval, and we cannot accept responsibility for errors it contained.
6.3 You confirm that you own, or are licensed to use, any logo, trade mark or design you supply, and you grant us the right to reproduce it to fulfil your order. You agree to indemnify us against any claim that your artwork infringes a third party’s rights.
6.4 Because Bespoke Goods are made to your specification, the consumer right to cancel under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 does not apply to them, except where they are faulty. This does not affect your rights if the Goods are of unsatisfactory quality or not as described.
7. Price and payment
7.1 The price of the Goods is the price shown when you place your order.
7.2 GC Trade 68 Ltd is not currently registered for VAT. No VAT is therefore charged on our Goods, and the price shown is the total price you pay.
7.3 Delivery charges are shown separately before you place your order.
7.4 We accept debit and credit card payments through PayPal, and Bacs Direct Debit through Stripe for one-off orders and approved credit accounts.
7.5 For standard orders, payment is taken when you order. The Goods remain our property until we have received payment in full.
7.6 If we discover an error in the price of Goods you have ordered, we will contact you before dispatch, and you may confirm the order at the correct price or cancel it.
8. Trade credit accounts (Business Customers only)
8.1 Credit accounts are available to businesses and sole traders at our discretion, subject to a satisfactory credit assessment.
8.2 Approved accounts are offered on Net-30 or Net-60 terms, meaning payment is due within 30 or 60 days of the invoice date, as stated on the account.
8.3 We may carry out credit reference and fraud prevention checks when you apply and while the account is open, as set out in our Privacy Policy.
8.4 If you do not pay by the due date, we may charge interest and compensation under the Late Payment of Commercial Debts (Interest) Act 1998 — currently interest at 8% above the Bank of England base rate, together with the fixed compensation sums that Act provides — and we may suspend deliveries or withdraw credit.
8.5 Title to Goods supplied on credit does not pass to you until we have received payment in full of all sums owing on the account. Until then, you must keep the Goods identifiable as ours, and we may enter your premises to recover them if payment is overdue.
8.6 This clause 8 applies to Business Customers only and does not affect the statutory rights of Consumers.
9. Delivery
9.1 We deliver to the address you give us. Delivery timescales are estimates and are not guaranteed unless agreed in writing.
9.2 Delivery is complete, and responsibility for the Goods passes to you, when the Goods are delivered to your address.
9.3 If no one is available to take delivery, the carrier will leave details of how to rearrange delivery or collection.
9.4 If delivery is delayed by an event outside our control, we will contact you as soon as we can and are not responsible for delays outside our control.
10. Consumer right to cancel
10.1 If you are a Consumer, you may cancel most orders within 14 days of receiving the Goods, without giving a reason, under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. This right does not apply to Bespoke Goods. Full details are in our Returns Policy.
11. If there is a problem with the Goods — Consumers
11.1 We have a legal duty to supply Goods that are of satisfactory quality, fit for purpose and as described. Under the Consumer Rights Act 2015 your rights include, in summary, the short-term right to reject faulty Goods within 30 days for a full refund; the right to a repair or replacement; and, if that does not succeed, a price reduction or the final right to reject.
11.2 Nothing in these terms affects those rights. If you think there is a problem, contact us and we will explain how they apply.
12. Business Customers — returns and warranties
12.1 If you are a Business Customer, inspect the Goods on delivery and tell us of any shortage, damage or defect within 3 working days of delivery, and of any latent defect promptly after you discover it.
12.2 We will, at our option, repair, replace or refund Goods shown to be defective. Except as set out in these terms, and to the fullest extent the law allows, all warranties, conditions and terms implied by statute or common law are excluded from Contracts with Business Customers.
12.3 Business Customers have no right to cancel under clause 10, which applies to Consumers only.
13. Our liability
13.1 We do not exclude or limit our liability where it would be unlawful to do so, including for death or personal injury caused by our negligence, for fraud, or for your statutory rights as a Consumer.
13.2 If you are a Consumer, we are responsible for loss or damage that is a foreseeable result of our breaking these terms or failing to use reasonable care and skill, but not for loss that is not foreseeable. We do not supply Goods to Consumers for business use, and we have no liability for business loss.
13.3 If you are a Business Customer, we exclude all liability for loss of profit, loss of business, business interruption or loss of opportunity, and any indirect or consequential loss. Our total liability to a Business Customer in connection with a Contract is limited to the price paid for the Goods. This clause is intended to be reasonable under the Unfair Contract Terms Act 1977.
14. Events outside our control
14.1 We are not liable for any failure or delay in meeting our obligations that results from events beyond our reasonable control, including strikes, supplier failure, transport disruption, fire, flood, epidemic or government restrictions.
15. Intellectual property
15.1 All content on our website, including text, images, logos and design, belongs to us or our licensors and may not be used without our permission. The licence and indemnity you give for your own artwork are set out in clause 6.
16. Data protection
16.1 We handle your personal information in line with our Privacy Policy.
17. Other important terms
17.1 We may transfer our rights and obligations under a Contract to another organisation; this will not affect your rights.
17.2 You may transfer your rights or obligations only if we agree in writing.
17.3 If a court finds any part of these terms unlawful, the rest continue in force.
17.4 If we do not insist that you perform an obligation, or delay in doing so, that does not waive our rights against you.
17.5 A person who is not a party to a Contract has no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce it.
17.6 These terms, and any document referred to in them, are the entire agreement between us.
18. Governing law and disputes
18.1 These terms are governed by the law of England and Wales.
18.2 Disputes are subject to the non-exclusive jurisdiction of the courts of England and Wales. A Consumer resident elsewhere in the United Kingdom may also bring proceedings in their home jurisdiction.
18.3 If you are a Consumer and we cannot resolve a complaint between us, we will always try to settle it quickly and fairly first.