Returns & Refunds
✅ 28-day free returns on all standard (unembellished) items
What can be returned?
- Unworn, unwashed items in original packaging
- Items returned within 28 days of delivery
- Standard (non-customised) products only
What cannot be returned?
- Embroidered or printed/customised items (unless faulty)
- Items returned after 28 days
- Items that have been worn, washed, or damaged
- PPE items that have been opened (for hygiene reasons)
How to return an item
- Email sales@gctrade68.com with your order number and reason for return
- We will send you a returns label within 1 working day
- Pack items securely and attach the label
- Drop off at any Post Office or collection point
- Refunds are processed within 5 working days of receiving your return
Faulty items
If you receive a faulty or incorrect item, please contact us within 48 hours of delivery with photos and we will arrange a free return and replacement or full refund — whichever you prefer.